multichannel merchant
RSS Feeds Advertising | Contact Us | DIRECT | E-Newsletters | Subscribe
advanced
search
 


From cooperative databases to inhouse customer contact strategies, from the nuts and bolts of data technology to the warm and fuzzies of relationship marketing--here are recent CATALOG AGE articles on database marketing.


Database bits and bytes 
By: By Sherry Chiger
The theme of this year's DMA World Seattle, held April 6, was Relevance and Results. Not surprisingly, database marketing played a significant role in...

Roses mailer nips bad addresses 
By: By Margery Weinstein
The perishable nature of Heirloom Roses' product line makes incorrect addresses even more of a customer satisfaction issue than it is for companies that...

List and Data Strategies: Calculating incremental response 
By: By Jim Wheaton
When measuring the effectiveness of a promotion, it's not enough to know the overall response and revenue. What you really need to measure is the incremental...

The latest matchback tools 
By: By Mark Del Franco
By now most multichannel merchants know about matchbacks and the importance of understanding where online and retail buyers are coming from rather than...

Shining some light on California's Shine the Light law 

On Jan. 1, California's Shine the Light law California Civil Code 1798.83 (SB 27) went into effect. The law requires direct marketers, regardless of where...

Avoiding the Pitfalls of Predictive Modeling 

It's no secret that many catalogers use historical customer information to create elaborate predictive models. But Scott Nuernberger, lead statistician for Lanham, MD-based database marketing services firm Merkle Direct Marketing, says that without a prior plan to influence customer behavior, all the modeling wizardry in the world will fail. ...

List and data strategies: Seven steps to grow your house file 
By: By Steve Trollinger
When sales dip and protecting profits becomes critical, many catalogers respond by cutting back on mailings, as has been the case during the past few...

Catalog CRM: Getting Personal with Relationship Marketing 
By: By Debra Ellis
It is time to face reality: Customers do not want to have a relationship with your company. Relationships require a commitment from everyone involved....

Data Tech: Supercharged Catalog Accounting 
By: Ernie Schell
Although catalog companies are data-driven businesses, most catalogers are dysfunctional when it comes to integrating their data technology. Often masking...

Data Tech: RQW--Getting Down with the Data 
By: By Ernie Schell
Few catalog companies can use their order management system as an effective database marketing platform. The way data are managed in entering and processing...

Multichannel Roundtable: Challenges and Choices 

Home to Harvard, MIT, Tufts, and numerous other fine educational institutions, the Boston area boasts a considerable brain trust. So what better place...

Game, Set, Match-back 
By: By Mark Del Franco
Most catalogers have long used source codes to determine the success of the lists they've rented. Codes indicating the source of the recipient are printed...

Campaign Management Reform 
By: Mark Del Franco
Campaign management is one of the cornerstones of successful direct marketing. Yet most catalogers still use spreadsheets to track and analyze campaigns....

A System to Tackle Tough DM Tasks 
By: ERNIE SCHELL
When the great jazz composer, pianist, and bandleader Duke Ellington wanted to offer the highest praise, he would say that something or someone was beyond...

The Value of Lifetime Value 
By: By Arthur Middleton Hughes
Most catalogers have used the term customer lifetime value (LTV), but few have actually calculated it, let alone used it in determining their marketing...

Live from Net.marketing: Uncovering Hidden Data 
By: Sherry Chiger
New York--Do you know where your data are? According to Denise Hopkins, senior director of marketing, data management for Experian, you're probably ignoring...

The CRM Balancing Act 
By: By Dan Wells
If only there were a simple answer to the question How many times should I mail my customers and prospects? But because marketers have so many influences...

Catalog CRM: On the Road to a Return on Investment 
By: By Debra Ellis
Customer relationship management (CRM) solutions promise integrated systems, loyal customers, and unforeseen profits. Unfortunately, something is missing...

Data Tech: SVM Analysis--a Closer Look 
By: By Ernie Schell
A reliable and trusted source for learning about the latest database marketing and analytical tools, Joe Weissmann is often among the first to see the...

Circulation Speculation 
By: By the Catalog Age Staff
For months economic indicators have been teasing businesses and consumers with hints of a turnaround. Even most pessimists believe that the worst of the...

Live from NCDM: Bloomie's Drops a Dime on Best Buyers 
By: Richard H. Levey
(Direct Newsline) Orlando, FL--In detective novels of old, "dropping a dime" on someone meant placing a tip-off call to the police. But when Bloomingdale's...

Smaller Circ Better for Human-i-Tees 
By: Paul Miller
Through an aggressive regression analysis, Valhalla, NY-based Human-i-Tees has seen its response rate jump 30% during the past year. And even though the...

Lists and Prospecting: Re-evaluating Co-op Database Options 
By: By Paul Miller
Until recently, if a consumer cataloger wanted to join a major cooperative database, it had two choices: the Abacus Alliance and Z-24, both founded in...

Lists and Prospecting: Who's Who Among the Consumer Co-op Databases 
By: Paul Miller
ABACUS Headquarters: Broomfield, CO, 303-410-5100 Founded: 1990; Abacus Alliance launched in 1991 Parent firm: DoubleClick Number of consumer catalogers...

Catalog Tech: A System to Simplify Data Analysis 
By: By Ernie Schell
Data analysis typically involves a major commitment of time and effort. Just getting the input data into the right format is a huge undertaking, and matching...

1 | 2 | 3 | Next




Back to Top

BROWSE ISSUES
July 1, 2008 Cover June 1, 2008 Cover May 1, 2008 Cover April 1, 2008 Cover March 1, 2008 Cover February 1, 2008 Cover January 1, 2008 Cover
  July 1, 2008 June 1, 2008 May 1, 2008 April 1, 2008 March 1, 2008 February 1, 2008 January 1, 2008


BROWSE E-NEWSLETTERS
   
  View Sample Subscribe View Sample Subscribe View Sample Subscribe View Sample Subscribe View Sample Subscribe View Sample
Subscribe
 

BROWSE BACK ISSUES